• Senior Business Analyst - Workflow

    Job ID
    Professional Services - Technical / Software Integration
  • Overview

    CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP. We help sales teams sell faster and perform better, using AI-driven software that transforms your company’s lead-to-cash process. Our full suite of sales process tools includes sales automation, incentive management, Configure Price, Quote (CPQ), coaching and sales enablement.



    To help support our global growth, CallidusCloud is seeking an Senior Business Analyst, Workflow to join our team in Birmingham, AL. 



    • As a Business Analyst, you will be responsible to provide product and/or workflow consulting services for the implementation of Callidus Insurance solutions for customers.   Key activities include:

    • Meet with clients to understand, collect, and clearly document their requirements.
    • Communicate and lead adherence to best practices.
    • Collaborate with technical team on solution design and integrations.
    • Collect, document and create detail design requirements documents.
    • Provide client guidance on solution components and framework and how it intersects with requirements.
    • Support cross functional communication and product work streams across different implementation groups.
    • Fulfill project responsibilities within project budget while ensuring client satisfaction with overall solution implementation.


    • Bachelors in Computer Science, Accounting, Finance, Business or similar degree.
    • 5+ Years’ experience in a Business Analyst role.
    • 3+ Years’ experience in the Insurance or Healthcare industry.
    • Strong analytical skills.
    • Strong computer skills including Microsoft Word and Excel. Visio or other work flow diagramming experience a plus.
    • Experience with workflow business processes and their implementation.
    • Effective interpersonal skills (presentation, written, and oral) and the ability to communicate effectively with a variety of staff levels.
    • Strong positive attitude, highly motivated, and a self-starter.
    • Ability to work effectively as a team player with internal and external team members.
    • Ability to work in a highly dynamic team and fast-paced environment with continuous changes.
    • Position may require up to 20% travel.
    • Birmingham location strongly preferred.


    Callidus Software (dba CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.


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