• Customer Marketing Manager

    Job ID
    2018-4591
    Category
    Marketing - Other
    Location
    US-CA-Dublin
  • Overview

    CallidusCloud, now part of SAP’s Sales Cloud offering,  is the global leader in cloud-based sales, marketing, learning, and customer experience solutions. SAP Sales Cloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, manage opportunities and pipeline, enable sales teams, automate configure price quote, streamline sales compensation, and recognize revenue and costs — driving bigger deals, faster. Over 6,400 organizations, across all industries, rely on the SAP Sales Cloud to optimize the lead to money process to close more deals for more money in record time.

     

    We are looking for a Customer Marketing Manager to help us turn our customers into effective advocates for our products. The role is an integral and strategic part of the marketing efforts for the SAP Sales Cloud offering, a fast growing, high velocity, agile line of business within SAP. The role requires an outgoing personality with the ability to work with enterprise customers, and help them tell their stories to a wider audience. Candidate should be able to also work internally with sales, customer success, and marketing teams.

     

    Responsibilities

    • Manage a reference program. Identify top referenceable accounts, cultivate, and monitor accounts.
    • Collaborate with the customer success team to ensure continued customer satisfaction.
    • Establish an SAP Sales Cloud customer community and institute a rewards program.
    • Create effective marketing assets (case studies, customer webinars, etc..) that can be leveraged in marketing campaigns.
    • Help customers become advocates through their appearance in social media, SAP conferences, and testimonial videos.
    • Collaborate with the Customer Succ
    • Work within the context of the larger SAP customer community.
    • Work with Demand Gen, Event Marketing, and Product Marketing to connect campaigns to customer success stories.

    Qualifications

     

    • Bachelor’s Degree in Marketing or related field is required
    • 3+ years of related marketing experience
    • Proven success and familiarity with marketing SaaS enterprise solutions. Experience in a leading enterprise cloud / SaaS company a big plus.
    • Excellent writing and communications skills with the ability to create engaging content to be produced through various media channels
    • Excellent verbal communication skills with a strong ability to communicate story ideas at all levels across the organization
    • Strong ability to influence others and work collaboratively with other departments.
    • Strong project management skills

     

    Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

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