• Training Operations Analyst

    Job ID
    2018-4451
    Category
    Other - Education/Training
    Location
    US-CA-Dublin
  • Overview

    CallidusCloud is the global leader in cloud-based sales, marketing and learning solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation — driving bigger deals, faster. Over 5,700 leading organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time.

     

    The CallidusCloud Training Operations Analyst role is an entry level position responsible for a variety of areas to support the sales, operations and reporting for our CallidusCloud University. With a positive and highly professional working style, your responsibilities will include:

     

    Location: Dublin, CA

    Responsibilities

    • Maintain and manage  course content in our Learning Management System
    • Provision  new customer access to the CallidusCloud University
    • Onboard new customers to guide them through Learning Paths
    • Coordinate preparation activities for Onsite Instructor led Class
    • Gather and provide analysis of student course feedback
    • Manage the CU Live calendar and own monthly customer communication
    • Generate and analyze LMS reports to identify trends and make recommendations
    • Manage the product Certification process and reporting
    • Own problem resolution for our customers

    Ideal candidate will have following skills:

    • Outstanding written and verbal communications skills with superb attention to detail
    • Strong organizational and time management skills.
    • Customer Service orientation with strong desire to help customers
    • Must be able to handle multiple tasks and activities at the same time without falling behind

    Qualifications

    • Bachelor’s degree in Business Administration, Finance or related field.
    • Positive and Professional Customer focused style.
    • Able to manage multiple priorities in a fun and fast-paced environment.
    • Excellent organizational, verbal and written communication skills.
    • Highly dependable and professional.
    • Self-starter that is highly motivated with a strong positive attitude.

     

    Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

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