• Engagement Manager

    Job ID
    Professional Services - Project Management
  • Overview

    CallidusCloud, now part of SAP, is the global leader in cloud-based sales, marketing, learning, and customer experience solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, speed up contract negotiations, properly recognize revenue under ASC 606, and streamline sales compensation—driving bigger deals, faster. Over 6,400 leading organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time. 



    To help support our global growth, we are seeking an Engagement Manager to join our high-performance team!



    • Manage the end-to-end project delivery process by coordinating customer, partner, and our own staff members to assure successful implementations of Callidus solutions
    • Manage project plan, resource assignment, project/program P&L and change requests across projects
    • Operate as a domain expert, and play a hands-on role in implementation project by leading business analysis, requirements gathering, solution definition, testing and deployment
    • Support presales activities, including customer discovery workshop, sales presentations, project scoping, estimating, trade shows, contract management, and proposal writing
    • Build prototypes, sales demos, and solutions based on requirements specific to the region
    • Develop and conduct customer and partner training and enablement
    • Build and cultivate sustainable customer relationships and credibility
    • Develop best practices, reusable toolkits and templates for efficient project delivery
    • Contribute to development of a regional center of excellence for Callidus solutions

    Travel Expectation: up to 50%


    • 8+ years of experience in implementing enterprise applications like CRM, ERP, SPM, ICM, or HRMS, with a solid track record of success
    • 5+ years of experience in consulting and project/program management
    • Knowledge of insurance,  financial services, and/or telecom industries
    • Knowledge of IT technologies like web technologies (java, J2EE, and application servers), DBMS (Oracle and DB2), Workflow (e.g., Pega, IBM BPM) ETL (e.g., Informatica, DataStage), and reporting (e.g., Crystal Reports and Business Objects)
    • Strong analytical and structured problem solving skills
    • Ability to work independently and play multiple roles

    Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.


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