CallidusCloud is the global leader in cloud-based sales, marketing, learning, and customer experience solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable salesforces, automate configure price quote, and streamline sales compensation — driving bigger deals, faster. Over 5,800 organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time.
We’re looking for a Customer Success Manager to join our team at our HQ in Dublin, CA!
The Customer Success Manager plays a significant role in maximizing solution value resulting in customer retention, growth and advocacy. As a CSM, you are responsible for building great relationships with strategic customers by serving as their trusted technical advisor and internal advocate. You provide proactive technical guidance to help customers optimize their current solutions and influence deeper program integration through the adoption of new features and approaches. You demonstrate a high-level of business understanding of customer requirements and work cross-functionally with Customer Support, Engineering, Product Management, and Sales to resolve unique issues.
Travel Expectation: up to 25%
Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.