Senior Director, Workflow Architect

Job ID
Professional Services - Other


CallidusCloud is the global leader in cloud-based sales, marketing, learning, Rev Rec compliance and customer experience solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation — driving bigger deals, faster. Over 5,700 organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time.

CallidusCloud is seeking a senior level Workflow Architect to join its worldwide Professional Services team.   This role is both challenging and exciting, as you will have the opportunity to architect solutions and lead projects with the latest technologies and products for our customers adopting our sales performance management solutions.

As a senior workflow architect, you will lead our project teams and customers in the design of their customized solutions.  You will be responsible for providing the technical leadership throughout all phases of the project’s life cycle including Analysis, Design, Build, Test, and Deployment, and in coaching and guiding other project team consultants.  


  • Lead the design and development of  the overall customer solution using CallidusCloud products and APIs including our workflow product
  • Deliver Callidus related consulting project activities, ranging from business requirements gathering through final project deployment through medium- to long-term engagements requiring varied interpersonal and technical skills
  • Lead the optimization of solutions and the development of best practices for project delivery
  • Oversee the review of unique client data sources to create mapping and conversion for managing data within the overall solution
  • Oversee the development of test scenarios, creating the necessary data to execute the test scenarios, exercising the test scenarios, and confirming the results
  • Demonstrate ownership, personal initiative, and technical acumen to proactively research and resolve customer issues
  • Review a client's configuration/solution and use of the application and determining ways to improve performance, usability and supportability
  • Lead the development of  process improvements that will facilitate knowledge transfer to others
  • Coach and mentor other CallidusCloud  consultants as well as customers
  • Identify additional product/services opportunities to solve a customer’s problems organization
  • Support pre-sales and proposal activities for new customers as needed


  • Undergraduate degree in MIS, Computer Science, Engineering or equivalent
  • 15+ years in Consulting or IT industries in a technical leadership role
  • Very strong analytical and problem solving skills
  • Excellent interpersonal skills (presentation, written, and oral) with the ability to communicate effectively with a variety of staff levels
  • Highly positive attitude, highly motivated, and a self-starter
  • Ability to work effectively as a team player with internal and external team members
  • Ability to set priorities and meet deadlines  in a dynamic, autonomous environment
  • Familiarity and experience with the following technologies:
    • Workflow or BPM Solutions
    • Web technologies: HTML, XML, CSS
    • Web programming languages: Java, Groovy, JavaScript and Python
    • Web services: RESTFul and Soap
    • Data analysis techniques and tools (PL/SQL)
    • Custom software modules using object-oriented programming principles
    • Distributed environments (e.g., database server, application server, web server, etc.)
  • Highly proficient in a leadership role with the Software Development Lifecycle (i.e. Analysis, Design, Development, Testing and Deployment phases)
  • Able to travel up to 50% as needed


Callidus Software (dba CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.


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