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Senior Resource Manager

Senior Resource Manager

Job ID 
2017-3879
Category 
Professional Services - Other
Location 
US-AL-Birmingham

More information about this job

Overview

CallidusCloud is the global leader in cloud-based sales, marketing and learning solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation — driving bigger deals, faster. Over 5,400 organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time.

 

To help support our global growth, CallidusCloud is seeking a Resource Manager, to join our team at our Birmingham, AL office.

 

This individual will understand the Callidus Implementation Methodology and upcoming project needs, and assign consultants to projects to maximize utilization while aligning with customer project timelines. This opportunity is both challenging and exciting as you will partner with sales leaders and consultants, in a dynamic, high growth environment as we implement our Lead to Money suite solutions for our on demand customers.

Responsibilities

  • Proactively manage the services resource assignments for several regions to maximize utilization while aligning consultant skills with project staffing requirements and timelines.
  • Understand project pipeline needs, forecast potential skill shortages and recommend strategies to fulfill including use of subcontractors and additional hiring.
  • Ownership and personal initiative to proactively research and resolve potential project staffing conflicts without compromising project delivery quality.
  • Able to develop and implement continuous process improvements as a member of the worldwide services operations team.
  • Maintain and enhance operational and key metric performance reporting focused on optimal resource productivity and achievement of financial objectives.  Develop ad hoc analysis to support new initiatives.
  • Support the onboarding of new consultants to accelerate their project readiness.

Qualifications

  • Bachelor’s degree preferred, relevant experience required.
  • 5+ years of relevant experience and 3+ years of Resource Management experience with solid knowledge of the skills profiles, development paths and capabilities of implementation consultants.
  • Vendor relationship management experience a big plus.
  • Highly proficient analytical and problem solving skills.
  • Able to act as a strategic advisor for the Regional VPs and Directors to provide staffing recommendations that support the signing of new business.
  • Exceptional communication skills (presentation, written, and oral) and the ability to communicate effectively across all levels of the organization.
  • Expert systems skills with experience using Salesforce and OpenAir.
  • Keen eye for detail with strong organization skills.

Callidus Software (dba CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.